How long does it take to process and create and ship my order?
In general, orders require 2 to 3 weeks from your submission, until the finished product arrives at your door. Keep in mind there are multiple steps and different levels of customization when dealing with customization such as what we provide. Once we receive your order, we review it for completeness, including the uploaded image(s). Sometimes, even though the software accepts your image as good, my experience might tell me it won’t work for the product you’ve chosen. I would need to contact you to request a new image. Orders that were paid by check are on hold while an order is on ‘pending payment’ status. After good images, and confirmed payment, I will create a proof that will be emailed to you. The proof must be approved by you via return email before I can continue processing your order. All orders include up to 2 proofs, sent one at a time, as needed. There is a charge for additional proofs ($10/each). The order is then turned over to production where your professional imprint is applied to your product. At this time, we use USPS for all shipments, the majority is shipped via Priority Flat Rate. Allow for shipping time of 1 to 4 days, depending on shipping location.
Do you ship internationally?
No. We currently ship to the USA only.
What are the shipping and handling costs?
Shipping price varies by product and shipping location. Cost will be figured in your total price during checkout for your TTTT order. All shipments will have tracking numbers you can use to track your order.
What carriers are available to ship my order?
I ship using USPS (United States Postal Service). The majority of items will ship Priority Flat Rate box – if it fits, it ships! This method typically takes 2 to 4 days to reach your destination.
Can a finished TTTT product be delivered to someone else?
Absolutely. During checkout, just be sure to fill in their address for shipping (and yours for billing). We will not contact the recipient in any way.
How will I know when my order ships?
We will email you a shipping confirmation with tracking information when your order ships.